Terms of Service

Effective Date: July 2, 2025

Welcome to IndexPilot ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our websites (including indexpilot.io), web applications, and services that link to or reference these Terms (collectively, the "Service"). By accessing or using the Service, you ("Customer" or "you") agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree to these Terms, you may not use the Service.

1. Eligibility and Account Registration

1.1 Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. By using the Service, you represent and warrant that you meet this requirement.

1.2 Account Creation

To access certain features of the Service, you must register for an account by providing accurate, current, and complete information. You are responsible for maintaining the security of your account credentials and for all activities under your account. Sharing account credentials or using shared accounts is prohibited and may result in suspension or termination.

2. Description of the Service

IndexPilot provides indexing automation and monitoring tools to help users manage, sync, and monitor the indexing status of website pages across search engines, including Google and Bing. Features may include sitemap syncing, auto-indexing, IndexNow API integration, and indexing notifications.

We may update or modify the Service at any time, with or without notice. Some features may rely on third-party services, which are governed by their own terms. We are not responsible for third-party service performance or availability.

3. Free Trial and Subscription Plans

3.1 Free Trial

We offer a 14-day free trial, initiated via a valid credit card through Stripe. If you do not cancel before the end of the trial, your plan will automatically convert to a paid subscription, and your card will be charged accordingly.

3.2 Plan Options

  • Starter: $29/month – Up to 200 pages
  • Pro: $99/month – Up to 1,000 pages
  • Growth: $299/month – Up to 10,000 pages
  • Advanced: $499/month – Up to 30,000 pages

All plans include unlimited sites, auto indexing, sitemap syncing, Google & Bing submission, IndexNow API integration, and indexing notifications.

3.3 Billing and Payment

Subscription fees are billed in advance on a monthly basis. You authorize us to charge your payment method for all applicable fees. You are responsible for keeping your billing information accurate and up to date. Late or failed payments may result in suspension or termination of the Service.

3.4 Cancellation and Refunds

You may cancel your subscription at any time through your billing settings. Your access will continue through the end of the billing period. All fees are non-refundable, except as required by law.

4. Use Restrictions

You may not:

  • Resell, sublicense, or share access to the Service
  • Reverse engineer, decompile, or modify the Service
  • Use the Service to transmit unlawful or harmful content
  • Circumvent page limits or plan restrictions

5. Customer Data and Privacy

5.1 Customer Data

"Customer Data" means any data you input or collect through the Service. You retain ownership of Customer Data, but grant us the right to use it to provide and improve the Service.

5.2 Privacy

Our handling of personal data is governed by our Privacy Policy. You are responsible for complying with all applicable privacy laws, including any obligations to obtain end-user consent.

5.3 Security

We use commercially reasonable measures to secure your data, but no system is 100% secure. You are responsible for protecting your own access credentials.

5.4 Data Retention

We retain Customer Data for as long as needed to provide the Service or as required by law. You may request data deletion by contacting privacy@indexpilot.io.

6. Intellectual Property

We retain all rights, title, and interest in and to the Service and all related intellectual property. You may not claim ownership of, or create derivative works from, the Service.

7. Confidentiality

Each party agrees to maintain the confidentiality of non-public information disclosed during use of the Service. Confidential information does not include information that is public, independently developed, or lawfully obtained.

8. Compliance and Prohibited Use

You may not use the Service to store or transmit sensitive data such as:

  • Health data (e.g., PHI under HIPAA)
  • Payment card data (e.g., PCI-DSS)
  • Government-issued identifiers
  • Sensitive personal data under GDPR/CCPA

Violation of this section may result in immediate suspension or termination.

9. Service Availability

We strive to maintain high uptime but do not guarantee uninterrupted access. Maintenance, technical issues, or external factors may cause downtime.

10. Indemnification

You agree to indemnify and hold IndexPilot harmless from any claims, damages, or expenses resulting from your use of the Service or violation of these Terms.

11. Limitation of Liability

To the maximum extent permitted by law, IndexPilot is not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

12. Termination

We may suspend or terminate your access if you violate these Terms or fail to pay fees. Upon termination, your access to the Service will be revoked, and data may be deleted.

13. Publicity

Unless you request otherwise, we may identify you as a customer and use your name and logo in our marketing materials.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Pennsylvania. All disputes shall be resolved through binding arbitration or in courts located in Pennsylvania, as permitted by applicable law.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or dashboard notification. Continued use of the Service after such notice constitutes your acceptance.

16. Contact

IndexPilot
Pattoli Holdings LLC
41 University Drive, Suite 400
Newtown, PA 18940
United States
Email: support@indexpilot.io